FAQ's

FAQ's

What scale should I work to?
Should I use RGB or CMYK scans?
How much bleed should I leave?
How can I get my files to you?
Can you match my prints produced from my desktop inkjet?
Do you only work with professionals?
Do you provide student discount?
Do you provide test prints?
How do I pay for my work?
Do you offer one to one studio time?
I don't live in Belfast, can I still use your services?
What is the difference between a C-type and a Giclée print?
 

What scale should I work to?


When creating your artwork you can work to any sensible scale such as 1:2, 1:4 or 1:10, our RIPs will enlarge the artwork to the desired size as long as the proportions are correct


Should I use RGB or CMYK scans?

Always use CMYK scans unless you want a true photographic C-Type print


How much bleed should I leave?

Generally speaking you should allow 5mm bleed on all four sides. However if you want your image to wrap around the sides of your chosen substrate then you should allow an additional 5mm over and above the thickness of the substrate. For example if you want to wrap over 15mm MDF then your bleed should equate to 20mm when printed at full size.


How can I get my files to you?

You can supply your files on CD, DVD, Hard Disk, email (up to 15Mb) and via FTP. The 'Artwork Upload' facility is available from our website or click the button below. This facility enables you to upload your artwork to us (via FTP) without all of the hassle of log in details and passwords!


Can you match my prints produced from my desktop inkjet?

It is unlikely that we will be able to provide a perfect match as all print devices render different results. However, it is a good idea to provide a print that we can match to as closely as possible. For further information please refer to our fineart section.


Do you only work with professionals?

We work with professionals and amateurs in both commercial and non commercial markets. In fact just about anyone can avail or our services.


Do you provide student discount?

We offer 20% student discount on proof of Student Identity


Do you provide test prints?

We recommend that test prints are produced and approved before the final print is produced. For further information on this please refer to our fineart section.


How do I pay for my work?

We can take card payments either directly or by telephone.


Do you offer one to one studio time?

Yes, we are delighted to sit with you on a one to one basis. This is a chargeable service. For more information on this please refer to our fineart section


I don't live in Belfast, can I still use your services?

We regularly work with clients that cannot visit us in person. To deliver the work we use reputable couriers who deliver throughout the UK and Ireland and indeed beyond. We also offer a remote fineart printing service. For further information on this service please refer to our fineart section.


What is the difference between a C-type and a Giclée print?

Both C-type and Giclée prints are brilliant photographic prints and both are produced by the digital process. C-type prints have the tactile look and feel of a traditional photograph while our Giclée prints have a slightly more painterly nature about them. Or Lightjet printer uses lasers to expose photographic material, whereas the Giclée process physically lays ink on paper or canvas. Both our C-type and Giclée prints are produced on archival quality papers with Giclée prints being a bit more expensive.

Address

105-109 Limestone Road,
Belfast, BT15 3AB

Numbers

Tel: +44 (0) 28 9050 7900
Fax: +44 (0) 28 9050 7901

E-mail

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